451711 FLIGHT ATTENDANT
Alternative Title: Cabin Crew
Provides services for the safety and comfort of aircraft passengers.
Skill Level: 3
Specialisations:
Cabin Supervisor (Aircraft)
Crew Attendant (Air Force)
Indicative Skill Level: Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia: AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)
In New Zealand: NZ Register Level 4 qualification (ANZSCO Skill Level 3)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
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Managing safety and emergency procedures and making public announcements
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Coordinating the sale of goods to passengers and completion of any customs and immigration documentation which may be required
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Conducting safety checks and demonstrations of safety equipment and procedures
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Assisting passengers in emergency drills, carrying out emergency procedures, assisting and directing passengers in emergencies
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Checking passengers’ tickets and directing them to seats and cabins
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Tidying aircraft, ship and railway cabins, and receiving and stowing food, equipment and cabin baggage
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Operating galleys, preparing and heating food for passengers, and serving refreshments and meals
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Distributing reading material, pillows, blankets and other amenities for the comfort of passengers