225499 TECHNICAL SALES REPRESENTATIVES NEC
This occupation group covers Technical Sales Representatives not elsewhere classified.
Skill Level: 1
Indicative Skill Level:
In Australia and New Zealand:
Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).
Tasks Include:
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Compiling lists of prospective client businesses using directories and other sources
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Acquiring and updating knowledge of employers’ and competitors’ goods and services, and market conditions
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Visiting regular and prospective client businesses to establish and act on selling opportunities
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Assessing customers’ needs and recommending and explaining goods and services to them
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Monitoring customers’ changing needs and competitor activity, and reporting these developments to sales management
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Quoting and negotiating prices and credit terms, and completing contracts and recording orders
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Arranging delivery of goods, installation of equipment and the provision of services
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Reporting to sales management on sales made and the marketability of goods and services
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Following up with clients to ensure satisfaction with goods and services purchased, and resolving any problems arising
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Preparing sales reports and maintaining and submitting records of business expenses incurred