ANZSCO Code: 611211
Applicable List:
STSOL CSOL

611211 INSURANCE AGENT

Represents insurance companies in selling insurance to clients. Registration or licensing is required.

Skill Level: 3

Specialisations:

Insurance Underwriter 
Life Assurance Representative

Indicative Skill Level:

Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.

In Australia: AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV (ANZSCO Skill Level 3)

In New Zealand: NZ Register Level 4 qualification (ANZSCO Skill Level 3)

At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Registration or licensing is required.

Tasks Include:

  • Interviewing clients to identify their insurance needs
  • Explaining to clients details of insurance and conditions, risk coverage, premiums and benefits
  • Assisting clients to determine the type and level of coverage required
  • Calculating premiums and establishing method of payment
  • Reviewing clients’ circumstances to ensure that the level and coverage of insurance is still appropriate
  • Settling and monitoring insurance claims to ensure that both client and insurer are satisfied with the outcome
  • Recording information about clients and their policies
  • Identifying and drawing up lists of potential clients from a variety of sources and contacting them to arrange interviews
  • Keeping up-to-date with changes in the insurance industry and informing clients of new developments