223211 ICT TRAINER
Alternative Title: ICT Educator
Analyses and evaluates information-based system training needs and objectives, and develops, schedules and conducts ICT-based system training programs and courses.
Skill Level: 1
Specialisation: Software Trainer
Indicative Skill Level:
In Australia and New Zealand:
Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).
Tasks Include:
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Identifying technical training needs and requirements of individuals and organisations
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Setting human resource development objectives and evaluating learning outcomes
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Preparing and developing instructional training material and aids such as handbooks, visual aids, online tutorials, demonstration models, and supporting training reference documentation
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Designing, coordinating, scheduling and conducting ICT training and development programs that can be delivered in the form of individual and group instruction, and facilitating workshops, meetings, demonstrations and conferences
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Liaising with external training providers to arrange delivery of specific training and development programs
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Promoting internal and external training and development, and evaluating these promotional activities
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Monitoring and performing ongoing evaluation and assessment of training quality and effectiveness, and reviewing and modifying training objectives, methods and course deliverables
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Gathering, investigating and researching background materials to gain a full understanding of the ICT subject matter and systems
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Keeping up-to-date with new product version releases, advances in programming languages, application development software, and general information technology trends
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Writing end user products and materials such as user training, tutorial and instruction manuals, online help, and operating and maintenance instructions

