411713 FAMILY SUPPORT WORKER
Assists the work of Social Workers and Welfare Workers by providing services and support to families.
Skill Level: 2
Indicative Skill Level:
Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
In Australia: AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
In New Zealand: NZ Register Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
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Assessing clients’ needs and planning, developing and implementing educational, training and support programs
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Interviewing clients and assessing the nature and extent of difficulties
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Monitoring and reporting on the progress of clients
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Referring clients to agencies that can provide additional help
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Assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
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Liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
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Supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
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Supervising offenders on probation and parole
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Assisting young people to solve social, emotional and financial problems
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Preparing submissions for funding and resources, and reports to government bodies and other agencies

